Frequently Asked Questions
Will someone need to be available to sign when delivery is made. No most of the time, but if the driver feels that it may get lost or damaged he may bring it back to the local delivery center. If you have a tracking number you should check the status on the shipping companies website. How long will my order take to get to me. Most printed items will be shipped within 4-5 business days. Time in transit will depend on your location. We ship from Los Angeles, CA. To see your estimated ship time, click here for map. Where are you located? We are located in Southern California. Can I pick-up my order from your print house. Sorry, we do not allow pick-ups. Why do I have to login every time I place an order? Logging in records all of your previous transactions and supplies the client with purchase history. It helps by shortening the purchase process by storing your shipping information so you don't have to enter it every time you place an order. You can store several addresses so that all you need to do is click on the one you are sending to. It also makes re-ordering very easy. Is your website secure? We use a Secure Sockets Layer certificate from Godaddy.com. For purchases we currently use a safe and secure checkout system provided by paypal.com Uploads & Graphics What size and kind of files will I need to upload at the end of my transaction? All files should be saved in a CMYK format at 300dpi image resolution. Files allowed are - jpeg, jpg, eps, tif, tiff, pdf, bmp. Large files should be compressed with stuffit or zipit to upload the sit or zip files. THERE IS A 100MB UPLOAD LIMIT PER SESSION. Do I need graphic design experience to use one of the layouts or stock photos you offer on your site? You may need the basic knowledge of operating the application used to manipulate the layouts we offer. The photos are just jpeg images and can be used in most applications you are familiar with. The application you use must be able to convert the file to a useable 300dpi, cmyk image. For more info on preparing images, go to our template downloads and download your preferred size. All the information required is in the file you download. Do I need a Macintosh computer to use your layouts? No, though we design all of our layouts on a Mac, they are designed in applications that will cross platform to PC's. Where do you get your layouts and stock photos from? All of our layouts and photos are created and exclusive to our sister company MINDPOWER CREATIVE MEDIA. We design all of our layouts and shoot all of our stock photos.
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Need help placing an order?Let's get you started. Click on the link to go to a simple and detailed, step by step page.
NEW! Placing an order by phoneWe know not everyone is up to signing in, signing up, filling out forms and all the while, trying to figure it all out at the same time. NOTE: requires a credit card number and verification code on back of card. Place your order by phone, call 213-984-4897 and we'll set it all up for you. Option available between 9am to 5pm M-F Pacific Standard Time. New shapes and sizes for 2009Business Cards are our specialty and we print some nice postcards too. Take a look at what's new. 2x3.5 24pt Ultra Thick - Uncoated Business Cards
4x4 Square Mini Postcard
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Copyright © 2007-2009 - All Rights Reserved - Site by: MCM Business Cards - Postcards - Home - Links - Frequently Asked Questions - Upload Files - Templates - Testimonials - JukeBox |
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| Rounded Corner Business Cards THICK Uncoated Business Cards Uncoated Linen Business Cards |
4x6 Postcards Uncoated Linen Post Cards Soft Touch - Dull Matte Finish Business Cards |
Unique Business Cards Square Business Cards Round Business Cards |
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